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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dana Rapstine

May 7, 2026

5  out of  5
rating by Dana Rapstine
"Great customer service and communication!"
We responded:
"Dana, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Steve Nanez’s Team is just a call or email away!"
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Joe Goodwin

April 20, 2026

5  out of  5
rating by Joe Goodwin
"The staff here are very responsive attentive and knowledgeable about their profession. Isaac Nunez, it was a pleasure working with you and receiving a low Auto coverage."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Steve Nanez’s Team. "
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Jo Factor

April 16, 2026

5  out of  5
rating by Jo Factor
"Friendly and knowledgeable."
We responded:
"Thank you so much for the 5-star rating, Jo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Iliana

April 12, 2026

5  out of  5
rating by Iliana
"State Farm is always the best insurance. It is even better when you have a great agent like Steve with a great friendly professional and caring staff. I have had State Farm about 40 years and they have paid my claims in a timely fashion, including a rental and plenty of compassion. I have everything bundled with State Farm, house, car,boat and life insurance. I sleep well at night knowing I am being taken care of."
We responded:
"Thanks so much for the amazing review, Iliana! We really appreciate your support here in Boerne . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sharon Jones

March 27, 2026

5  out of  5
rating by Sharon Jones
"Staff is professional and knowledgeable."
We responded:
"Sharon, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Steve Nanez’s Team!"
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Caleb- Sama

January 27, 2026

5  out of  5
rating by Caleb- Sama
"Steve Nanez and his team are wonderful. They are very friendly and were helpful to all my insurance needs. Had stand out customer service and have been very reliable over the years. I highly recommend for any of your insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Steve Nanez’s Team. "
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Noah Vancleef

January 16, 2026

5  out of  5
rating by Noah Vancleef
"Steve and his team were great! Euan helped me save on my home and auto insurance premiums while still making sure my coverage needs were fully met. Excellent customer service and very knowledgeable."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steve Nanez’s Team! We deeply appreciate your kind words here in Boerne . "
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Jay Curry

June 20, 2025

5  out of  5
rating by Jay Curry
"Super awesome staff. Always there to help and answer questions."
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Joseph Keres

June 8, 2025

1  out of  5
rating by Joseph Keres
"Stay away from these people, especially this guy. All-State is way better."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. Although it appears you’re not a customer in our book of business, we still value all feedback and want to ensure concerns are addressed appropriately. Please feel free to reach out to us directly so we can help guide you toward a resolution."
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Priscilla Aguirre

May 19, 2025

5  out of  5
rating by Priscilla Aguirre
"We have received world class customer service from Jackie Campos from the Steve Nañez State Farm agency!! We have submitted multiple claims due to the storm and Jackie has answered all our question with knowledge, concern and understanding making it easy for us to navigate this process. We are so thankful to thee Best State Farm agency…. Do not hesitate making them your insurance agency!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ricardo Avendano

November 27, 2024

5  out of  5
rating by Ricardo Avendano
"Steve Nanez and his team are the best very friendly and reliable on getting our requests done no matter the time of day. Jackie Campos is the best at what she does always getting things done she really is the glue that holds the office together Steve has one of the best person working for him she is AWESOME don’t let her go STEVE!!!"
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G Carvallo

April 26, 2024

1  out of  5
rating by G Carvallo
"Very difficult to get a hold of for assistance, poor customer service, and cost me time, convenience and money for failure to add a vehicle with the same policy features as all my other vehicles. I moved my servicing to another agent."
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Joseph webber

November 1, 2023

5  out of  5
rating by Joseph webber
"Shannon was very helpful with my issurance needs and the question that i had. I would HIGHLY recommend this office to anyone"
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Emily G

October 31, 2023

5  out of  5
rating by Emily G
"Shannon is great!"
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Kyle Reed Hemmen

March 2, 2023

5  out of  5
rating by Kyle Reed Hemmen
"Switched over from Allstate to save some money. Shannon hooked me up with a great plan and made the whole process really simple and painless, y’all definitely ask for her for whatever your needs may be!"
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Tristenn Flewellin

February 10, 2023

5  out of  5
rating by Tristenn Flewellin
"Shannon was so helpful and informative with all my insurance needs. She answered all of my questions that I had and I felt like she genuinely cared. I had a great experience with this company. I would definitely recommend!"
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Donald Powers

February 8, 2023

5  out of  5
rating by Donald Powers
"Very good to work with! Took care of our insurance needs! My neighbor recommended this insurance agency and I was not disappointed!"
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Diana Brooks

January 24, 2023

5  out of  5
rating by Diana Brooks
"I highly recommend Steve Nanez and his State Farm team! They are a one stop shop for all your insurance needs and will go above and beyond to find the best and most affordable coverage for your family!"
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Keith Bennett

January 24, 2023

5  out of  5
rating by Keith Bennett
"Office is always nice and welcoming and very professional both on the phone and visits to the office. Very pleased with my service."
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Brian Ritter

December 22, 2022

5  out of  5
rating by Brian Ritter
"From insurance to retirement to saving for kids college, Steve Nanez has helped my family prepare for future and protect what we’ve built. State Farm can do it all and Steve Nanez was a tremendous help setting up and guiding us to everything my family needed."
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Michael Flores

December 20, 2022

5  out of  5
rating by Michael Flores
"Stave Nanez and his staff were great to work with. Aside from saving us money, they were more concerned about our specific needs and making sure we had the proper coverages. I would highly recommend giving them a call or making a visit if you’re in the market for Insurance needs."
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Rodolfo Fernandez Jr

December 20, 2022

5  out of  5
rating by Rodolfo Fernandez Jr
"Steve has been my agent for 11 years and is always attentive to any changes I need to make to my policies. His office is just as awesome as he is if not better. Jackie is just flat out amazing to work with, she is always on top of everything and always calls to make sure it was taken care of."
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Jodi Miller

December 5, 2022

5  out of  5
rating by Jodi Miller
"I had a great experience getting all our insurance needs (4 policies!) taken care of. Thank you Shannon for making the process easy and answering all my questions!"
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Victoria Hernandez

December 2, 2022

5  out of  5
rating by Victoria Hernandez
"This is the best insurance company I have ever worked with. Jackie in the office is always so attentive and hard working!"
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Kendra Abercrombie

December 2, 2022

5  out of  5
rating by Kendra Abercrombie
"Steve has been my insurance agent for 11+ years now and I always know I can count on him and his staff to take care of me. They answer all my questions and make sure I have the best coverage for my house, my car, and my life insurance."